Festivals

CIAA Fan Fest

At the free, family-friendly CIAA Fan Fest in Baltimore, WRSTBND’s tech provides access control and registration for thousands of attendees.

The Story

01.

The Client

The CIAA Fan Fest is a highlight of the Central Intercollegiate Athletic Association (CIAA) Basketball Tournament Week. Held at the Baltimore Convention Center, this two-day, free event brings thousands of fans together for live music, interactive sponsor activations, and family-friendly entertainment.

02.

The Challenge

For free events like the CIAA Fan Fest, capturing meaningful attendee data is often a challenge since tickets aren’t sold. Without this information, organizers and sponsors miss out on valuable insights about their audience. The Fan Fest team needed a registration system that could gather detailed demographics while keeping the event open and accessible for everyone.

03.

The Results

Our access control and registration system managed the flow of thousands of attendees and captured the kind of detailed demographic data that’s usually missing from free events. This gave organizers a deeper understanding of their audience and gave sponsors the insights they needed to connect more effectively.

Event Stats at a Glance

Thousands of Attendees Welcomed

Detailed Demographic Data Collected

Stronger Insights for Organizers

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"WRSTBND did more than just say 'we're going to process your tickets.' They said we're going to figure out how to sell more tickets, how to make more money, and we're going to show you the revenue in live time."

Rob DeViney

COO, City Park

"We could not ask for a better partner in WRSTBND! We were looking to elevate the experience for our guests, all while collecting data to make our business more efficient – and they’ve delivered time and time again. Any curveball we throw them, they’ve been able to work with us to figure out a solution. From wild and crazy credential access rules, to ticket swaps, to POS meal voucher scenarios, they’ve got us covered. They are simply the best!"

Michelle Eifler

Director, Partner Relations & Business Integration, Farmers Insurance Open

"Working with WRSTBND has been a game-changer for our events. Their technology streamlines access control and attendee tracking, making the entire process seamless for both our team and our attendees. The support team is always responsive and proactive, ensuring we maximize the value of their services. It's a pleasure partnering with a vendor who truly understands the needs of large-scale conferences."

Dylan Ashley

Manager, PCMA

"The team at WRSTBND is so responsive to our needs, it's almost as if the platform was built for us! Everyone is a pleasure to work with, the platform is intuitive, and most importantly, it works when you need it."

Ryan Auhl

Partner, Relentless Beats

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